FAQ
Why can't I get INAV Remote to connect to INAV Home?
* There is no (or incorrect) IP Address entered in the settings dialog of INAV Remote.
Make sure the correct IP Address is entered in Options - Settings.
Use the LAN(Internal) IP Address for access across a home network and
use the WAN(External) IP Address for internet access.
* Ports that INAV is using are not opened on your router/firewall.
If using the external the IP Address (WAN) , make sure the port numbers
used by INAV are opened (forwarded) to the correct computer on Router/Firewall
See "Ports Explained" Here
.
Why does INAV Remote not display video? It only displays a gray rectangle?
* Your browser is not java enabled. INetAlertView Remote is actually a
mini web browser that uses your settings in you current browser.
See for more info.
* The password you set on in INAV Home is to small.
Password must be 3 characters/digits or longer.
Why does remote live video seem slow or slower than usual?
* Many things affect this, network bandwidth, computer internet settings,
network cable lengths, camera speed, WAN network traffic.
* Some inexpensive webcams have a very slow Frames Per Second(FPS) rate.
Video Capture cards are faster than USB cameras.
* You have the video Format size set to a large size. Try smaller Format
size setting on INAV Home .
Why does remote live video stop or freeze sometimes?
* Same factors as listed above, usually refreshing the display will restart it.
Why does the live video "blink" or "flicker" sometimes?
* When Alert Mode is turned on and Motion Detection is turned on, the video will
refresh when an alert is detected (similar to clicking refresh on a web browser).
Turning off Alert Mode when Motion Detection is on will eliminate this.
Why is motion slow when playing a video from the Web Video Log web page remotely?
* It is normal for this to be slow the first time it is played (viewed).
It should play normal speed the second time it plays.
* Make sure FPS on INAV Home is set correctly for your video input device.
Why does clicking on the "Play AVI" link on the Web Video Log display Windows Media
Player with a black screen and no video plays?
* AVI files take several minutes to load remotely from the home computer, wait
longer for the video to be displayed.
* The compressor that was used on the computer hosting INAV Home to record the video
Is not isntalled on the Remote computer. Make sure that the codec(video compressor)
selected on the INAV Home is installed on the remote computer.
Why does clicking on the "Download AVI" link on the Web Video Log not do anything?
* Right click on the link and choose "Save Target As" then select a location.