Technical Support

           Support is provided both before and after purchase of the product.
           It is requested that you follow some simple guidelines to make the job easier, and to get you a
           helpful answer more quickly:

           1.) Please make sure you are using the current version of the program. From the Main Menu click
           Help > Check For Newer Version to see if you have the most current version.
           INetAlertView is updated frequently, so chances are good that a problem you are encountering has
           been solved by a newer version. Updates to previous versions can be seen at
          

           2.) Check the Frequently Asked Questions ( FAQ ). Your question may already be answered.

           3.) Take the time to give a complete description of the problem:

                *      What is the problem?
                *      What are the symptoms?
                *      What can I do to reproduce the problem?
                *      Did the program work, and then suddenly stop working?
                *      What changed?
                *      What version of Windows are you running?
                *      Do you have the latest video drivers for your current video devices?

           4.) In all cases, attach the Configurations File in the progam directory (INAVHome.ini or INAVRemote.ini)
           to the email that you send to Technical Support. This provides some very helpful information for tracking
           down problems.

           5.) Send your Technical Support question to: